How do I clear the participant responses?

On the presenter's view of the poll, choose the 'clear answers' at the top left the bar, just underneath the Pin.

What are the retention policies for the data within my poll?

You set the time length for data retention when setting up your poll, Data may be kept for the length of your license, or for a limited time as fits your needs.

What's the difference between 'Time to Read' the question vs 'Time to Answer' the question?

BUZZ gives you the ability to set the time the participants will need to actually read the question, such as 5 seconds, before beginning the countdown clock to answer the question.

How do I redirect the poll to my link when poll is completed?

To redirect your participants to a specific website, simply enter the HTML link in the redirect box on the 'Create Poll' page, 'Advanced Options'.

How many participants can take a poll?

Users with the Individual Plan license can have up to 50 people take each poll. Users with the Team Plan license can have up to 300 people take each poll.

When writing my BUZZ question, how do I select the correct answer to my question?

To indicate the correct answer to a question you create for your Buzz game, simply check the box with the correct answer. The outline of the box will turn green when selected.

Can a participant user use a computer/tablet instead of a smartphone to take a poll?

Yes, because Poll Guru is web-based, rather than an app, it is available to anyone who has access to the internet.

How many participants can play during a BUZZ event?

BUZZ can be licensed in two ways: Individual and Teams. Users with the Individual Plans can have up to 50 people take each poll. Users with the Team Plan can have up to 300 people take each poll.

How can I add a cover image on the BUZZ game?

When first creating your game, you can upload an image in order to use your own branding or give it a fun and unique design.

Why is my poll pin is not displaying?

If the poll pin does not display on the top left-hand corner, you may need to refresh your screen or check to see that a firewall is not blocking it.

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